Privacy Policy
Last updated: March 1, 2024
1. Introduction
SkyScout ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
2. Information We Collect
We may collect information about you in various ways, including:
- Personal Information: Name, email address, phone number, billing address, and payment information when you register or make a booking.
- Travel Information: Travel preferences, passport details, frequent flyer numbers, and travel history.
- Device Information: IP address, browser type, operating system, and other technical information about your device.
- Usage Information: How you interact with our website, including pages visited, search queries, and booking patterns.
3. How We Use Your Information
We may use the information we collect for various purposes, including:
- Processing and confirming your travel bookings
- Providing customer support and responding to inquiries
- Sending you promotional offers and newsletters (if you've opted in)
- Improving our website and services
- Detecting and preventing fraud
- Complying with legal obligations
4. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to track activity on our website and hold certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.
5. Data Sharing and Disclosure
We may share your information with:
- Airlines, hotels, and other travel service providers to complete your bookings
- Payment processors to handle transactions
- Service providers who assist us in operating our website and conducting business
- Legal authorities when required by law
6. Data Security
We implement appropriate security measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
7. Your Rights
Depending on your location, you may have the right to:
- Access the personal information we hold about you
- Correct inaccurate or incomplete information
- Request deletion of your personal information
- Object to or restrict certain processing activities
- Data portability
8. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.
9. Contact Us
If you have any questions about this Privacy Policy, please contact us at privacy@skyscout.com.