Terms and Conditions
Last updated: March 1, 2024
1. Introduction
Welcome to SkyScout. These Terms and Conditions govern your use of our website and services. By accessing or using SkyScout, you agree to be bound by these Terms. If you disagree with any part of these terms, you may not access our service.
2. Use of Our Services
When using our services, you agree to:
- Provide accurate and complete information when making bookings
- Use the service only for lawful purposes and in accordance with these Terms
- Not use the service in any way that could damage, disable, or impair the service
- Not attempt to gain unauthorized access to any part of the service
3. Booking and Payments
SkyScout acts as an intermediary between you and travel service providers (airlines, hotels, etc.). When you make a booking through our platform:
- You enter into a direct contract with the travel service provider
- You are responsible for reviewing and accepting the travel provider's terms and conditions
- Payment processing is secure, but we are not responsible for any issues with your payment method
- Prices displayed include our service fees and may change until the booking is confirmed
4. Cancellations and Refunds
Cancellation and refund policies vary by travel provider. Generally:
- Each booking is subject to the cancellation policy of the specific travel provider
- Our service fee is non-refundable unless required by law
- Refund processing times depend on the travel provider and your payment method
5. Intellectual Property
The content on SkyScout, including text, graphics, logos, and software, is the property of SkyScout or its content suppliers and is protected by copyright and other intellectual property laws. You may not reproduce, distribute, or create derivative works without our express permission.
6. Limitation of Liability
SkyScout is not liable for any direct, indirect, incidental, consequential, or punitive damages arising from your use of our service or any travel services booked through our platform. We do not guarantee the accuracy of information provided by travel service providers.
7. Indemnification
You agree to indemnify and hold harmless SkyScout and its affiliates from any claims, losses, liabilities, expenses, or demands arising from your use of our service or violation of these Terms.
8. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the United Kingdom, without regard to its conflict of law provisions.
9. Changes to Terms
We reserve the right to modify these Terms at any time. We will provide notice of significant changes by posting the updated Terms on this page with a new "Last updated" date.
10. Contact Us
If you have any questions about these Terms, please contact us at legal@skyscout.com.